Data Privacy Policy
Effective Date: 01 June 2026
At Viva Active, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
When you use our website or contact us, we may collect information including:
Name
Phone number
Email address
Information you provide through enquiry or contact forms
Information about how you use our website, including cookies, IP address, browser type and pages visited
How We Use Your Information
We collect your information to:
Respond to enquiries
Book consultations or appointments
Provide personal training services
Improve our website and customer experience
Send marketing communications where you have chosen to receive them
Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted service providers who help us operate our business, including website hosting, analytics, customer management systems and payment providers where necessary.
We may also disclose information if required by law.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
You can disable cookies through your browser settings, although some parts of the website may not function correctly.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access.
While we use appropriate security measures, no internet transmission can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you or request corrections if it is inaccurate.
Please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: